1. Check Apple System Status
When the new iOS is released by Apple, servers experience a lot of load because too many users are downloading at the same time. Although the Apple servers are good enough to handle the load, there can be a technical issue due to which they might go down for a while. So, your first action should be to check the Apple system status. Click here to check Apple System Status and make sure everything is marked green.
2. Force Restart Your iPhone/iPad
In most cases, there is a frozen system process that causes iOS 12 update not showing. To get rid of an issue such as this one, one simply has to force restart the device to shut down all the background processes and restart them again. To force restart your device, follow these steps:
For iPhone 4/5/6 series and iPad:
Hold down the Home button as well as the power button.
Keep holding until the Apple logo appears.
Let go of the buttons and wait while your device boots up.
For iPhone 7/7 Plus:
The process is same for iPhone 7 and 7 Plus, but instead of the home-button you would have to hold down the volume down button.
For iPhone XS/XR/X/8 series:
Quickly press the Volume Up button.
Quickly press the Volume Down button.
Long hold the Side button till you see Apple Logo screen.
3. Check Network Settings, Reset if Necessary
Your iPhone needs to be connected to the internet for the Software Update service to catch the new update. Usually users cannot see the new update because their phone isn’t connected to the internet.
But if your network is connected and still iOS 12 update is not showing, you might just have to refresh or reset your network connection. Simply turn on Airplane mode and turn it off to refresh your connection. If that doesn’t work, you may need to reset network settings:
Tap Settings.
Go to General.
Scroll down and tap Reset.
Tap Reset Network Settings.
Tap Reset Network Settings to confirm.
4. Remove the Beta Profile
Apple has its beta program to test the upcoming iOS version. If you are a user that’s in the beta program then there is a high possibility that your device might be trying to get the beta version. To get out of this situation you have to delete your beta profile.
Launch the Settings app.
Tap on General, then Profile.
Select the iOS Beta Software Profile, then tap on Delete.
Confirm that you want to remove the profile, and you're done.
Now go to Software Update and check for new official update again to see if the problem is solved.
5. Update with iTunes Instead
If the new iOS update not available in your iPhone or iPad’s settings, you can update through iTunes instead. To update your iOS, follow these steps:
Make sure you have the latest version of iTunes installed on your PC.
Connect your iPhone, iPad, or iPod touch to your computer that you have synced to.
In iTunes 12, you have to click the device’s icon in the top-right corner of the iTunes window. Open iTunes and select your device.
Select Summary > Check for Update.
When you see the available update select Download and Update.
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